Happiness!

1. SHIPPING RATES within Australia
   • Flat Rate $10: EXPRESS 1-3 business days
   • Flat Rate $5: STANDARD 3-5 business days (due to COVID19 we’ve been experiencing extensive delays with STANDARD shipping)
2. DISPATCH
   1. Your order will be shipped the SAME DAY when received before 12 pm (Melbourne, Victoria), Monday – Friday. The warehouse is closed on the weekend
   2. SHIP SAME DAY doesn’t apply to PERSONALISE ME (embroidery) orders. PERSONALISE ME orders are shipped within 5-10 working days after the PERSONALISE ME order is received
   3. Subject to stock availability as orders are shipped once complete
   4. Your tracking notification is emailed to you same day or next and will become live after 6 pm (Melbourne, Victoria time). If you haven’t received your shipping notification, please check your spam/junk folder
   5. Tracking information for orders placed on Saturday or Sunday will not be available until Monday evening
   6. IMPORTANT NOTE: During November & December all orders placed after 12 pm AEST on Friday, or on Saturday & Sunday will be dispatched by Wednesday the following week at the latest. SAME DAY SHIP doesn’t apply during this time
3. POSTAGE & DELIVERY
   1. All orders are delivered Monday-Friday during business hours 9 am – 5 pm. No deliveries on weekends or public holidays
   2. We recommend choosing a business or work address for peace of mind
   3. You can provide us with an “authority to leave” in a safe place if no one at home in the order comment at checkout. However, we can’t take responsibility for any lost or post-delivery damaged parcels
   4. All orders are shipped with reputable courier companies
   5. Your orders are shipped from our warehouse in Melbourne, Victoria
4. NATURE & HUMANS
   1. Nature & humans have their ways. Please understand we can’t take responsibility for delays in delivery due to unforeseen circumstances (Earthquake, floods, strikes etc.)

You’re building a safer, cleaner world.

Our post satchels are 100% bio-degradable; bio-based i.e. partly made from PLANTS. Feels and behaves exactly like plastic, EXCEPT when disposed of its 100% biodegradable with no toxic residues or micro-plastics! COMPOSTABLE at home. LAST BUT NOT LEAST – every order arrives 100% carbon-neutrally!

Thank you & feel good with SAMMIMIS – Live a Lighter Life!