- EMAIL: firstname.lastname@example.org prior to returning your item/s
- Subject line: Exchange or return?
- Name | Order/Instore Receipt Number (Audit) | Reason
- PayPal or email address: to which a payment requests and money transfer notifications can be sent to.
- PACK YOUR PACKAGE:
- Return item/s within 60 days from the date your order was shipped
- Include a copy of the email you sent to our Happy Life Team as it is already typed up. Alternatively, hand-written details of your name and order/receipt number
- Merchandise must be in its original packaging, condition, unworn, unwashed, with tags
- We’d love, if you could use the original postage satchel (recycling at its best = we love saving the world)
- Extended Christmas exchanges and returns: If you buy between the 1st October and 25th December exchanges and returns can be done until 30th January
- SHIP IT:
- Use your own shipping carrier and method. We recommend using a service that’s trackable & offers insurance
- Address to:
- SAMMIMIS RETURNS, c/o InDemand, 592-596 Glen Huntly Road Elsternwick VIC 3185, AUSTRALIA
- Keep the shipping papers safe, incl. tracking number… just in case we need to track the parcel down
ONCE WE RECEIVE YOUR RETURN/EXCHANGE and everything is in order:
- Payment request will be sent to you through PayPal to cover AUD $30.00 shipping fee + any price difference from the exchanged item to the original item
- Once the payment is made, your exchanged item/s will be shipped within 1 business day from the time payment was received … that’s our promise!
- You will receive a shipping notification including tracking number once your order is shipped
- Will be process within 1 business day through PayPal only (excluding your original & return postage, as well as duty and taxes)
- You will receive a refund confirmation email
You’re building a safer, cleaner world.
Our post satchels are 100% bio-degradable; bio-based i.e. partly made from PLANTS. Feels and behaves exactly like plastic, EXCEPT when disposed of its 100% biodegradable with no toxic residues or micro-plastics! COMPOSTABLE at home. LAST BUT NOT LEAST – every order arrives 100% carbon-neutrally!
Thank you & feel good with SAMMIMIS – Live a Lighter Life!